Shipping & Delivery
You will receive a confirmation e-mail immediately after placing your order. Orders are dispatched from our warehouse based in Amsterdam, the Netherlands. We strive to process your order within 1 business day.
Delivery time after dispatch
| The Netherlands | 1 business day |
| EU | 1-3 business days |
| USA | 2-3 business days |
| UK | 2-3 business days |
| The rest of the world | 3-10 business days |
Shipping Costs
Shipping is free to country in the EU/US/UK above €70,- or $100,-
| USA | $25,00 |
| EU | €12,50 |
| DE | €6,00 |
| NL | €6,00 |
| Rest of world | $12,50 |
Duties & taxes
Please note that outside the European Union you could be subjected to duties, customs and taxes. These costs are not managed by us. We advise you to check your countries regulations as payment of duties may be necessary to release your order if charges do incur.
EU: Orders will not incur import taxes and duties.
USA: Orders under the 800 USD will not incur import taxes and duties.
UK: Orders under the £135 will not incur import taxes and duties.
Returns
We do not offer exchanges as we cannot guarantee the availability of item(s) upon arrival of your return package. However, you are more than welcome to return the item you don’t wish to keep for a full refund and then place a new order for the item that you want instead.
- Return the items within 14 days after receiving date.
- Goods must be returned in their original condition. Returned items include their tags and hygiene sticker and must be unwashed, unworn and unaltered in any way.
- Please also remember returning costs are at your expense.
How do I return my package?
- Register your return through the following button:
- Insert the 5 numbers of your ordernumber and the email associated with your account, click on “Find Your Order” and follow the steps.
- Attach your return label to your package.
Refunds
Your money will be refunded as soon as possible after receiving your return (with a maximum of 14 days). We will always refund the money to the same account as which you paid with. After processing your returns, you will automatically get a confirmation e-mail about your refund.
We reserve the right to refuse refunds on any items believed to have been worn or damaged since dispatched from the webshop.
